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Splitser support

  • Questions about your account

    • I forgot the password of my account, now what?
    • Why don't I receive emails from Splitser?
    • I can no longer access the inbox of the e-mail address I have an account with, now what?
    • Why can I add payment methods to my Splitser account?
    • How do I link my bank account?
    • Why does linking my bank account cost money?
    • How do I disconnect, change or delete my bank account?
    • How can I close my account?
  • Questions about lists

    • What is a ‘list’ and what can I use it for?
    • How do I create a new list?
    • Which list currency should I choose?
    • How can I add participants to a list?
    • Can I add participants who don't already have a Splitser account?
    • How can I join someone else's list?
    • Can I delete a list?
    • How can I remove another member from a list?
    • How do I add expenses to a list?
    • Somebody pays 1 cent more than the other participants, why's that?
    • How can I enter recurring expenses?
    • How can I stop recurring expenses?
    • What are ‘groups’ and how can I use them?
    • What is ‘income’ and what can I use it for?
    • What is a ‘transfer’?
    • How can I edit a transaction?
    • Why can't I edit some transactions anymore?
    • How to delete an expense
    • A transaction is crossed out on the list, what does it mean?
    • What is the balance of a list?
    • How is my balance calculated?
    • How can I settle only my balance?
    • How can I settle all balances?
  • Questions about payments

    • The payments overview
    • What are the payments limits of Splitser?